Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Shop Streets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://whatstrendingnow.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@whatstrendingnow.store
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@whatstrendingnow.store
Cute dress :) Very well arranged, hides imperfections figures. Express delivery. Recommend very
M-yes! You can be stuck in front of the mirror for a long time with this dress-twist as you like! I'll go to the restaurant by the Sea tonight. For a more formal event, I'm confused about the little quality of the fabric. I'm happy, I recommend
Super nice dress
The fabric is very bright, it looks fancy, the rest is fine
Dress prześliczna, no smell, Cudny lejący material. Delivery very long, but it sure by virus. Key that has come :)
The dress is beautiful and the delivery time is very correct.
G Abai reached 1 month Given that the boundaries were closed, it still came. If honestly did not wait for Wow straight dress, but the desire to have a dress transformer overboard. At the same time, my expectations came a really good dress, and very high quality. The fabric is pleasant to the touch, it does not electrify. It looks like a microoil, like it's called a cloth. Rich color, Bordeaux. True, the camera still shades into a more reddish red. In general, you can dress in a restaurant, for a wedding or anywhere else. My height 155 cm, weight 60 kg my extra kg hides, as the waist is overstated. Be sure to wear without a bra, you can silicone Velcro, but you can also. The fabric kind of hides the nipples. One day I recommend to all lovers of Alika, order this dress. And fantasy to help you, tie as you like all the raano looks cool. As for the length, wear heels and it will be good. Later I will add a review on how to walk the dress
Everything was great. Dress looks nice and in size xl is long enough for 180cm height women in flat shoes Very fast delivery to Poland - I orderd on 19.04 and it arrived on 08.05.
Perfect dress
I love it. I do not buy poliester, but made an exception, and I am very pleased. I recommened this store. Less than a month to Poland.
Burgundy color very cute. According to the description, recommended!
thank you, beautiful dress, not see through, although it cannot be worn without a good stick on bra
Dress are very nice, I like it. Only one thing...color are little bit different.
Price, quality-Super! Came the parcel to Moscow in 11 days. Fantastic!)
Really beautiful. Good quality fabric, stitching. Bought for 994 rubles. Delivered in 3,5 weeks. Color ordered 15. Fabric with light gloss satin is not white or silver color, and a little yellowish... even rather has a light milk shade. I recommend the store and the goods.
Parfaite
Perfect!
For a photo shoot is an excellent dress, synthetic fabric, the skirt is translucent but not critical, the top is not translucent.
The dress is as seen in the photo, and the sizes too.
Excellent