Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Shop Streets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://whatstrendingnow.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@whatstrendingnow.store
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@whatstrendingnow.store
Belle robe
Everything got, everything is fine. Returned most of the money back through cashbackworld.ru
Very fast delivery. With the size coincided))
Height 183, ass barely covers, expected) came in a couple of weeks
it is impossible! nine days from China! looks like a picture. i loved!
Great simple little black dress. Super happy !
Great quality! Slightly bigger than I expected
Delivery is fast, on growth 178 norms. There is a small spot and sticking threads
love it! perfect fit, true to size. it's not cotton but a sort of synthetic fabric but its not a sweaty fabric. im really happy with this purchase!
Express delivery, Courier. Cute dress, all comply with the description and that picture. I am very glad. Recommend salesman.
Super dress, neat, the fabric is pleasant. There is a zipper, but without it to climb into the dress is not a problem. Not too short.
I can't tell if it looks good, size xl for the store's chart fits too big, I should have ordered an M, at best L
The style of the dress is cool, the performance with shortcomings, at 44-46 took M and was good fit
Ordered 21.01.20G. Received 07.04.2020. Long went to Surgut. The store extended the protection period of the buyer and at my request and himself. I liked the dress and the quality and how it sits. Thank you seller
Think the fabric could be more thick, but the dress is beautiful…
Good quality for the price,fits perfectly. I really like it. Well recommended store. Thanks a lot.
I haven't seen such an instant delivery yet... 6 days to Italy, thank you very much store. The dress really liked it, hides all the shortcomings and pushes the waist and chest. In the photo, the dress is not unparted (seams), the material is pleasant. On the parameters 100-80-100 XL sat perfectly, you can even take l If you want fine lines. Thank you store for fast delivery and quality, definitely recommend and I will order more!!! The photo is not very, in real life it looks much cooler
Just like the picture, pleased.
I love it
The goods received quickly. The product corresponds to the description. I recommend to buy.
ordered less than a week ago and it's already here!!! perfect
Very good platishko delivery fast
The dress is excellent, the fabric and sewing is super. The only thing that took a long time. At 90-70-96 the size s came up as poured, if you want not in the skirt, you can l take. The length of the dress is decent, height 164