Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Shop Streets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://whatstrendingnow.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@whatstrendingnow.store
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@whatstrendingnow.store
Chose delivery from Russia. The courier brought the order 3 days after registration it on the site.. Corresponds to the description. Very satisfied! I recommend the store.
Product smaller than those I expected. Too bad the user manual is not offered in English. I ordered an express delivery but arrived late
Works as expected
It's a very good purchase, funciaona very well does his job jenial
Hello! I took my cheek off the Mail yesterday. It was charged and thanks to this, I was able to try out the modes: 1-slow; 2-medium; 3-fast. Everyone can choose the mode he needs. This tool works exactly 90 seconds, and after-turns off (who needs to, can repeat the procedure 1-2 times). Cosmetics from the face removes well, which I noticed immediately. Very comfortable and compact brush, I advise. To the store special thanks, as I wrote the day before the end of the delivery period. The girl answered me quite quickly and said that the parcel was already in Ukraine and almost arrived in my city. The next day the notification came to pick up from the post office. Thank you so much!
Wonderful gadget. All for 200 percent❤️
Spectacular. Both products are wonderful. Highly recommended and also highly recommended the store The order arrived in two days. Very well packed and all sealed
Everything came beautifully packed. Works fine. Brush Works OK, nice feeling after washing. But ultra sound will clean the skin very superficial. Deep pores will not cope.
Delivery in one day
Delivery in 2 days after order! Toothbrush charged, original packaged, dotarła in perfect condition. Used only once, buzia relaxed smooth (nose ie place strategic, regarding the blackheads also), I experience that cream after its use, more easily absorbed. First impression very positive.
Not yet tested
Perfect. Shipment has come in 2 days
All OK works flawlessly. Recommend
Smaller than I thought, it's perfect to use it every day, very soft to the touch. I recommend it.
Is Super! Dotarła in 3 days!
Wow super fast delivery from my country- one day. it is for A gift so it need to stay in box. I will add more later.