Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Shop Streets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://whatstrendingnow.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@whatstrendingnow.store
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@whatstrendingnow.store
I just received my package and I'm happy! And Big more for the speed of delivery! Received in barely 10 days in France !!!
It has arrived in perfect condition and is very efficient. Care when using it, it sucks hard and can leave marks on the skin.
Arrive intact the box, now it remains more than to try. I will come back to give my opinion after use
It’s amazing! I thought it would be of low quality but compared to the price it does a good job!
Order on April 18, received on May 9. Super!!! I took the Sun the afternoon, then I made a facial sauna to open the pores and results well; Many blackheads in the plastic tip! It's top !!!!!! I hope it will continue to work.
I received the goods on time.
While waiting for use
Perfect! Arrive earlier than expected
Everything came quickly. it works. but the senseless thing, even with the parted skin did not get anything.
Shipping very fast everything looks cool thanks
Top box intact to offer 3 th that I receive nothing wrong
As in the photos, works properly nothing to say (you have to read the instructions behind to avoid red marks).
Arrived super fast and everything in perfect condition
Perfect. Thanks?
Received quickly, the machine is light, charging from USB, nozzles a lot, but only with the 2nd Sucks well, and with the rest is not very, if you can get a little bruises, well it was worth a try of course with all and choose a few good attachments
Came in 1 week very pleased with how fast it was delivered and how well it actually works. It also came already charged so could use it in the first go. Tracking was very accurate.
Product well packaged, only two small foams a little disappointed with this rating but very well packaged received in 3 weeks quite satisfied
The device came charged, the truth works not so strong in power, I have to try well to pull something out. The delivery is quite fast, but here the box has come from two places.
I ordered a device, I thought I 'd clean my nose. In order: the packing is excellent even as a gift is not ashamed. Shipping fast. The equipment is normal. On this probably of pluses and that's it. 3 Operating modes. 1 weak 2-stronger than 3-intermittent. This thing only from the surface of the fat layer will remove and deep acne and channels will not clean up the bottom. At least do not have the same effect. Weak though, bruises leave. The principle of work must be corrected. Although the men on the note: The wife on the body spent for the sake of a joke said pleasantly. There are even more nozzles... Success
Well packed, works perfectly!!! Arrived very fast.
Great product, I already tested it and it works 10/10
Great!!!! Works great
Très bien
Still not used but looks good
Came according to standard terms, the track was tracked, the device itself is working. You can see how it pulls, but you need to steam your face for elective cleaning. And for a long time not to keep in one place, but to drive on the skin. Otherwise, microbruises are formed. The equipment is the same as indicated in the description. Recommend.
Very fast delivery. As at first sight well made, duzo different tips. Work dziala but I don't know yet whether cleanses so super as per zdjeciu.
Before the RB there was a parcel for more than a month, tried on the skin, the power is not big, the kit includes different nozzles. I do not know how effective it will be to clean the face... According to the description, everything corresponds.
Very fast delivery. Packaging is bad, the box is damaged, but inside everything is good, item is working.
A good thing, even at the first speed managed to put a bruise, delivery is very fast, courier to the door
Ordered 21.04. Delivered 02.05 the device works on 3 modes, 1 for the eyes is enough, or then bruises and others
I recommend it, the device sucks very well, to use after the shower (the pores are dilated) and wash the face in cold water after use to tighten the pores. The only downside is that the cleaning brush does nothing except vibrate!! A little disappointed
The same as the description
Extract, extract. Watch out for sensitive skin!
Has arrived in 4 days order from Spain, it has normal cable with 5 different heads for different or problematic areas. The instructions are in English behind the box. This week I'll try it out and add how it worked and what I 've seen. Notice that you disinfect the materials well before using.
Very well packaged, apparently it works, we'll see if it meets its function.